The good bad and ugly of Credit Repair!
Did you know that there appears to be over 20,000 credit repair companies marketing on the web. As you look deeper into these companies pages you will find that these websites appeared to be and all say basically the same thing and you will soon realize that a lot of these sites are affiliates of a few major players in the industry. Many of these websites are essentially templates of the parent provider.
What criteria would I be looking for if I am a broker and/or realtor going to refer my clients for a credit repair consultation? The answer should be like this,
I would like a credit repair company to meet four criteria.
1. Their service needs to work – This appears to be the obvious but how do you know?
*We suggest a couple of simple internet searches under “(company name) complaints”. You will be amazed at the results.
2. Client Services – It is important to make sure that were you are referring your customer to, make sure that it’s to a company that cares for your client with the same attention to detail that you do.
*You don’t want good intentions to be turned into ill feelings because their experience was bad and you referred them.
*You should look for a company that offers clients both personal and web access to their file throughout the entire process.
*In addition to frequent e-mails to update the client when something occurs within their file so they are always in the loop.
*Look for a company that offers a dedicated contact like an Account Executive. If the customer calls you and has an issue (because you are still the expert in their minds), you will want to have an easily accessible contact to aid you in determining whether there is a real problem or just a misunderstanding.
3. Money Back Guarantee – This is important for a couple of reasons.
*It lends credibility and tells you that the company stands behind their work.
*Make sure that the guarantee is in writing and find out the trigger for reimbursement. Having a money back guarantee is no good if you must jump through multiple obstacles to receive a refund.
4. Broker Retention – One of the most important items for you.
*Almost no other company mentions this in their sales materials.
*It is as important a factor for a broker when referring a client as all of the above.
*The client is your lead. This is especially important if you are working leads that you have purchased. Outside of the obvious humanity in referring a client to a service that helps them, partnering with a credit repair company should come with some benefit. That benefit is increased income and a better closing ratio. The only way this can happen is if the company you refer your clients to ensures to return that customer to you when their credit is ready.
*Again, almost no other company has specific processes in place to keep you and your information in front of the client throughout the whole process.
***It is important that you think that the company you choose is reputable and would do a good job for your clients.
***Dose your company pass the test?
At FIRST FINANCIAL CREDIT SOLUTIONS we care about our processes and how they set us apart from the rest of the credit repair industry.
*Two things are very important to us,
*The client’s needs first, always!
*The importance of developing relationships with the referring brokers!
FIRST FINANCIAL CREDIT SOLUTIONS Broker Retention Program includes:
*The signing of a Non Disclosure Agreement if the broker requires. Ensuring that the client information received is confidential and remains the brokers property.
*The addition of the brokers’ logo on the customers secured web access page.
*An e-mail up-date service that will include the referring broker in the distribution
*A money back guarantee in writing.
If I were a broker, where am I going to refer my clients for credit consultation and restoration?
The answer is clear!!! FIRST FINANCIAL CREDIT SOLUTIONS Inc.
